Privacy Policy for IQ Basin

Last Updated: 9/02/2025

Introduction

AstreaX Inc. (“we,” “our,” or “us”) operates the IQ Basin mobile application (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

Personal Information

We may collect the following types of personal information:

Account Information: Name, email address, username, and password when you create an account
Profile Information: Profile picture, preferences, and other information you choose to provide
Contact Information: Phone number, if provided for account verification or communication purposes

Device Information

We automatically collect certain information about your device:

Device Identifiers: Device ID, and other unique identifiers
Device Information: Device model, operating system version, screen resolution, and hardware specifications
App Usage Data: Features used, time spent in app, crash reports, and performance data
Location Data: Approximate location based on IP address, and precise location if you grant permission, either continuously or while you are using the application, to provide location-based services. It allows the application to capture proximity to work, asset locations, and tracking of general location data for work order management purposes.
Camera: Access to take photos to be used for work order management purposes.

Usage and Analytics Data

App interactions
Session duration and frequency of use
Error logs and diagnostic information
Performance metrics and crash reports

How We Collect Information

We collect information through:

Direct Input: Information you provide when using the app
Automatic Collection: Data collected automatically through app usage
Third-Party Services: Information from integrated services (detailed below)
Cookies and Similar Technologies: Local storage, session tokens, and analytics cookies

Third-Party Services

Our app integrates with the following third-party services that may collect information:

Azure Cloud Services
- Azure Analytics – Analytics and crash reporting
- Azure Entra – Account creation and authentication
- Azure Blob Storage – Data storage and processing

How We Use Your Information

We use collected information for:

Service Provision: Operating and maintaining the app functionality
Account Management: Creating and managing user accounts
Communication: Sending notifications, updates, and responding to inquiries
Analytics: Understanding app usage and improving performance
Security: Detecting and preventing fraud, abuse, and security threats
Legal Compliance: Complying with applicable laws and regulations

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties for monetary consideration.

We May Share Information With:

Service Providers: Third-party companies that help us operate the app
Legal Requirements: When required by law, court order, or government request
Safety and Security: To protect our rights, property, or safety, or that of others

Your Rights and Choices

Account Controls

Access: View and download your personal data
Update: Modify your account information and preferences
Delete: Request deletion of your account and associated data

Privacy Controls

Location Services: Enable/disable location tracking in device settings
Notifications: Control push notifications through app settings
Data Portability: Request a copy of your data in a portable format

How to Exercise Your Rights

Request access to your personal data
Correct inaccurate information
Delete your account and data
Object to certain data processing
Withdraw consent (where applicable)

Data Security

We implement appropriate security measures to protect your information:

Encryption: Data encrypted in transit and at rest
Access Controls: Limited access to personal data on a need-to-know basis
Client Secrets: Limit access to cloud infrastructure related services

Data Retention

We retain your information for as long as:

Your account remains active
Necessary to provide our services
Required by law or for legitimate business purposes

When data is no longer needed, we securely delete or anonymize it.

Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

Email: info@astreax.com
Address: 4400 N Scottsdale Rd Suite 9-316

California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights